Privacy Policy — Your Data at 777dbx

This Privacy Policy ("Policy") describes how 777dbx ("we", "us", "our") collects, processes, stores, and discloses personal information obtained from individuals ("you", "the Player", "the User") who access or use the 777dbx website at https://777dbx.app and any related services, games, promotions, or communications channels operated under the 777dbx brand.

This Policy applies to all visitors, registered players, and former account holders. It covers data collected through the website, via customer support interactions, through payment processing, and through any other touchpoint between you and 777dbx. By accessing our platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein.

This Policy should be read alongside the 777dbx Terms and Conditions, which govern your use of the platform as a whole. Where this Policy conflicts with any other document, this Policy takes precedence on matters relating to personal data.

3.1 Service Delivery

The primary purpose for which 777dbx processes your personal data is to deliver the services you have requested — specifically, to operate your account, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, enable access to casino games and sports betting markets, and provide customer support. Without this processing, we are unable to provide the 777dbx service.

3.2 Identity Verification and Fraud Prevention

We use your identity and financial information to carry out Know Your Customer (KYC) verification, to detect and prevent fraudulent activity, to identify and block unauthorised account access, and to comply with anti-money-laundering (AML) obligations. This processing is necessary for both legal compliance and the protection of all players on the platform.

3.3 Responsible Gaming

Gameplay and financial data is analysed to identify patterns that may indicate problem gambling behaviour. This analysis is used to trigger safeguard measures such as automatic cooling-off prompts and to enforce self-exclusion restrictions applied by the player or by 777dbx. This processing is carried out in the interest of player welfare.

3.4 Communications and Marketing

With your consent, we may use your contact information to send you promotional offers, bonus notifications, and platform updates relevant to your interests. You may withdraw your consent to receive marketing communications at any time by updating your account notification preferences or by contacting us at [email protected]. Withdrawal of consent for marketing will not affect our ability to send you essential service communications (e.g., transaction confirmations, security alerts).

3.5 Platform Improvement and Analytics

Aggregated, anonymised technical and behavioural data is used to analyse platform performance, identify popular games and features, troubleshoot bugs, and make data-driven decisions about service improvements. This data is processed in aggregate form and cannot be used to identify you personally.

3.6 Legal and Regulatory Compliance

We may process and retain your personal data to the extent required to comply with applicable laws and regulatory obligations, to respond to lawful requests from authorities, or to establish, exercise, or defend legal claims arising in connection with the 777dbx platform.

4.1 Our Commitment

777dbx does not sell, rent, or lease your personal information to any third party for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary to fulfil the stated purpose.

4.2 Payment Processing Partners

To process deposits and withdrawals, we share transaction-related data with our payment processing partners, specifically the mobile financial service providers bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. This sharing is strictly limited to information required to authenticate and execute the relevant financial transaction. These providers operate under their own published privacy policies and are bound by applicable financial data protection regulations in Bangladesh.

4.3 Technology and Infrastructure Partners

777dbx works with third-party technology providers for hosting, security monitoring, fraud detection, and customer support tooling. These providers are engaged as data processors under binding data processing agreements and are contractually prohibited from using your data for any purpose other than the service they provide to 777dbx.

4.4 Game Content Providers

Certain games on the 777dbx platform are supplied by third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others). When you play these games, limited session data (such as player ID, stake amounts, and game results) may be shared with the relevant provider for the purpose of game integrity verification and dispute resolution. These providers are contractually bound to handle this data confidentially.

4.5 Legal Authorities

We may disclose your personal information to law enforcement agencies, regulatory bodies, or other competent authorities in Bangladesh or internationally if we are legally required to do so, if we receive a valid court order or subpoena, or if disclosure is necessary to prevent fraud, money laundering, or threats to safety.

4.6 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving 777dbx, your personal data may be transferred as part of that transaction. Any successor entity will be required to honour the commitments made in this Privacy Policy with respect to your personal data.

777dbx uses cookies and similar tracking technologies to operate the platform, authenticate your session, and improve your browsing experience. The following categories of cookies are used on our platform:

You may control cookie behaviour through your browser settings. Note that disabling certain cookies may impair your ability to log in, access games, or use payment features on the 777dbx platform. We do not use cookies for third-party advertising or behavioural profiling for external marketing purposes.

6.1 Active Account Data

Personal data associated with an active 777dbx account is retained for as long as the account remains open and for a period of five (5) years after the account is closed. This retention period is necessary to comply with anti-money-laundering recordkeeping obligations and to enable dispute resolution.

6.2 Financial Transaction Records

Records of all deposits, withdrawals, and betting transactions are retained for a minimum of seven (7) years from the date of the transaction, in accordance with applicable financial recordkeeping requirements.

6.3 Support and Communications Records

Customer support correspondence is retained for three (3) years from the date of the final interaction, unless the correspondence relates to an unresolved dispute or legal proceeding, in which case it is retained until the matter is fully concluded.

6.4 Marketing Consent Records

Records of your marketing consent or opt-out preference are retained for as long as they are relevant to demonstrate compliance with your stated preference, plus an additional period of two (2) years after consent is withdrawn.

6.5 Data Deletion

Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be used to identify you. Players who close their accounts may submit a formal data deletion request; 777dbx will action eligible requests within 30 days, subject to the retention obligations described above.

777dbx implements a layered security framework to protect your personal data against unauthorised access, alteration, disclosure, and destruction. Key security measures in place include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers.
• Encrypted storage for all sensitive personal data fields, including identity documents and financial references, at rest on our servers.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their specific function.
• Multi-factor authentication enforced for all internal staff systems that contain personal data.
• Regular security audits and penetration testing conducted by independent third-party security professionals.
• Real-time intrusion detection systems that monitor for unusual access patterns and automatically trigger alerts for investigation.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your personal information, 777dbx will notify you promptly via your registered contact details and will take all reasonable steps to contain and remediate the breach.

The 777dbx platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. During account registration, all players are required to confirm their age, and identity verification procedures are applied to confirm that the account holder meets the minimum age requirement.

If 777dbx becomes aware that personal data has been collected from an individual under the age of 21, the associated account will be immediately suspended, any funds will be returned to the originating payment method, and all personal data related to the minor will be securely deleted in accordance with our data retention procedures. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

777dbx reserves the right to update or revise this Privacy Policy at any time. When changes are made, the revised Policy will be published on this page with an updated effective date. For material changes — that is, changes that significantly affect the way we process your personal data or your rights in relation to it — we will provide advance notice via your registered contact details at least 14 days before the changes take effect.

Continued use of the 777dbx platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the platform and contact us to close your account.

We encourage you to review this Policy periodically to remain informed about how 777dbx protects your information. This Policy was last reviewed and updated on 1 January 2026.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way 777dbx handles your personal data, please contact our support team. We take all privacy-related enquiries seriously and are committed to addressing them promptly and transparently.

All privacy correspondence should be directed to: [email protected]

Please include your registered account username, a clear description of your query or complaint, and any relevant details. Our support team is available 24/7, Bangladesh Standard Time (BST, UTC+6).